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Online Store Policies

Questions? Call (480) 464-8700

Order Cancellation Policy

Most orders are shipped within 24 hours of payment, so canceling an order may be difficult. If you wish to cancel an order, notify us immediately and we will attempt to stop the order before it is processed and sent for shipping. If it has already been processed, we are unable to cancel the order, and it will be subject to our return policy.

Return Policy

We accept returns on all products returned to us in original and resalable condition within 30 days of purchase. Shipping fees are not refundable. All returns are for store credit. Please contact us for an RMA number before returning any products.

We do not accept returns on products that have been damaged due to improper handling or that show signs of wear. Damaged products that are returned to us will not be refunded. They will not be returned unless shipping is paid.

Please be sure to provide a complete and correct shipping address. Any order returned to us as undeliverable because of an incorrect address supplied or an undeliverable address will be refunded the value of the order less shipping and any return shipping charges. If you would like the order reshipped, we require that you pay another shipping fee, as postage for returned items is not refunded by the carrier. Any shipments refused by addressee are also subject to shipping and return shipping charges.

Damaged Shipment

We take great care in packaging our products for shipment, so damage during shipping is very rare. All shipments that are received in visibly damaged condition MUST be reported to the delivery carrier at the time of receipt. Also, damage claims must be reported to us within 2 days of receiving your shipment so that we can initiate a claim with the carrier. You must keep all boxes and packing material, as the carrier may want to inspect the damaged packaging and products.

Incomplete/Incorrect Shipment

All orders are double checked before shipping to ensure that all ordered items are included and correct. In the rare case that you receive an incomplete or incorrect order, you must notify us within 2 days of receiving your shipment. Liberty Supply, LLC at its sole discretion, can choose to refund or replace the item(s) in question.

Privacy Policy

We will not share your personal information or email address with anyone, nor will we email you, unless it is regarding your order. The only thing you will receive from us is your order confirmation and communication pertaining to your order.

Limited Warranty

We warrant our products to be free of manufacturers defects. Our only obligation is to replace products proven to be defective. All other warranties, express or implied are disclaimed.

Liability

Acceptance of any order is conditioned on Buyer's acceptance of these terms. We shall not be liable, whether in contract, in tort, under any warranty, in negligence or otherwise, for consequential, special or incidental damages. Under no circumstances shall our liability exceed the amount of the purchase price. The buyer's limited right to replacement is the Buyer's sole and exclusive remedy.

Disclaimer

Any information posted on this site is as a public service. Users of this web site are responsible for checking the accuracy, completeness, currency and/or suitability of all information themselves Liberty Supply, LLC does not represent, guarantee or warranty the accuracy, completeness, currency, or suitability of the information on this web site. Liberty Supply, LLC specifically disclaims any and all liability for any claims or damages that may result from providing the web site or the information it contains, including any web sites maintained by other parties and linked to this web site Liberty Supply, LLC does not independently verify nor exert editorial control over, information on pages outside of this site.

Any information posted on this site is as a public service. Users of this web site are responsible for checking the accuracy, completeness, currency and/or suitability of all information themselves Liberty Supply, LLC does not represent, guarantee or warranty the accuracy, completeness, currency, or suitability of the information on this web site. Liberty Supply, LLC specifically disclaims any and all liability for any claims or damages that may result from providing the web site or the information it contains, including any web sites maintained by other parties and linked to this web site Liberty Supply, LLC does not independently verify nor exert editorial control over, information on pages outside of this site.